Plans and Pricing

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Essential

$ 39 /mo
Billed  annually per user
Instead of $ 49 on monthly
  • For small product teams building a robust product plan
  • Create product roadmaps
  • Plan and prioritize your product work
  • Define product specs
  • Craft product strategy
  • Integrate and sync with dev tools
  • Manage your product team’s work

Unlimited contributors for free

Pro

Most Popular

$ 89 /mo
Billed  annually per user
Instead of $ 109 on monthly
  • For growing product teams aiming to collaborate widely
  • All features in Essential
  • Unlimited contributors & viewers for free
  • Plan capacity across teams
  • Create a dedicated Feedback Portal
  • Liveshare your product views across the company
  • Create workspace and personal views

Enterprise

Let’s talk

Our team will be glad to assist

  • For large organizations looking for added security and support
  • All features in Pro
  • On-premise Jira and Azure Devops integration
  • SSO Integration and enforcement
  • Multi-Factor Authentication
  • Enterprise success plan
  • Customizable ideation workflows
  • Private cloud
  • Enterprise support SLA
  • Advanced license management

Digital Agency or software dev shop?
Use craft.io as an end-to-end product and dev platform

Contact us

Early stage startup?
Find out if you qualify for our startup package

Contact us

Have more questions? check out our FAQ

General

Products and Users Essential Pro Enterprise
Products Unlimited Unlimited Unlimited
Unlimited Contributors & Viewers

Discovery

Feedback and Ideas Essential Pro Enterprise
Feedback Portal
Communicate with customers and internal stakeholders on feedback
Connect feedback to product features
Track and follow ideas
Custom branded portal (logo, URL)
Feedback form builder
Multiple feedback portals
Strategic Inputs Essential Pro Enterprise
Competitor tracking
User personas
Manage Objective and Key Results

Planning and Prioritization

Prioritization Essential Pro Enterprise
Product views: Table, Kanban, Timeline
Product workflow management
Create dependencies
Custom fields
Create and assign items to team members
Prioritization scoring
Story mapping Essential Pro Enterprise
Define Epics and Stories with Story mapping
Divide stories into lanes
Color code Epics and Stories
Editor Essential Pro Enterprise
Personas tied to stories
Cloud-based backlog updated in real-time
Sync stories to Jira
Time management
Connect designs and mockups to user stories
Annotate requirements on top of designs
Structured rich text editor
Export PRD
Auto sync from editor to development tools
Collaborative editing

Roadmapping

Roadmap Essential Pro Enterprise
Set releases, objectives, key results and milestones
Create multiple swimlanes
Product-line view
View roadmaps on a timeline
View roadmaps as releases
Drag-and-drop items
Export to PDF
Assign items to objectives and key results
Roadmap LiveSharing

Additional features

Braindump – notes turn to stories! Essential Pro Enterprise
Quickly capture what’s on your mind
Auto-convert notes to features and stories
Collaboration Essential Pro Enterprise
Invite team members to collaborate
Manage user permission levels
Export and share product PDFs
Workflow management for teams
@ mention colleagues
Email notifications
LiveShare all Craft.io views
Integrations Essential Pro Enterprise
Jira and Azure Devops integrations
Github, Gitlab, Pivotal Tracker integrations
Intercom integration
Dropbox, GDrive, integrations via Zapier
Security Essential Pro Enterprise
Data encryption
Private cloud
Advanced license management
SSO Integration and enforcement
Service and support Essential Pro Enterprise
Email- and Intercom-based support
Proactive onboarding for teams
Dedicated Customer Success Manager
Enterprise support SLA

Frequently Asked Questions

Is my data really secure?

Craft is designed with multiple layers of protection, covering data transfer, encryption, network configuration, and application-level controls, all distributed across a scalable, secure infrastructure.

As a Multi-Tenant SaaS platform, we make sure the users’ data is secured and private. A user cannot see or access any of the other users’ data unless he/she is authorized to do so.

We ensure that no company can see another company’s data. This is the core of our obligation to Craft users.

For companies requiring enhanced security, we also offer data storage in a Private Cloud and SAML Single-Sign-On.

How do you backup my data?

Craft has a data recovery plan. Our databases are always replicated synchronously, so a quick recovery can be executed at any time. As an extra precaution, a snapshot of the databases is taken daily, to allow recovery in extreme conditions.

Can I cancel my account at any time?

We offer two account options. All of our Annual plans include a 20% discount, and can be terminated at the end of each contract year. Our Monthly plans can be terminated at any time. Cancellation for Monthly plans becomes effective at the end of the current billing month.

Can I change plans after I signed up?

Yes, you can switch from monthly to annual payments. Or from any type of plan to the other. If you need our help you can contact our support.

What plan do I get with the free trial?

Our free trial is for the Pro plan. When you finish your trial you can decide on which plan to continue with- Essential, Pro. Or perhaps you need the Enterprise plan.

What happens after my trial is over?

After the trial is over you can upgrade to a paid account and choose a plan that is the most suitable plan for your needs. In case there’s a gap between the end of your trial and the start of your upgraded plan, your data and integrations will remain intact unless notified otherwise.

What are Contributors?

Contributors are any team members who can view and/or comment on any unit built in craft.io (user story/epic/feature/roadmap). This might be a team member in UX/UI/R&D/Sales/CS/Management.

What is a Product Admin?

Product Admin is any team member who owns and manages a product or products on the platform. This could be a PM/CEO/VP Product/CPO, etc. Admins can view/add/remove Editors from using the product and can manage integrations.

What is a Product Editor?

Product Editor is any team member who owns and manages a product or products on the platform. This could be a PM/CEO/VP Product/CPO, etc. Editors can see who else is using the product and can view integrations, but cannot add new editors or change/add/remove integrations.

What is a Feedback Manager?

Feedback Manager is any team member who can edit and fully use the feedback manager section of Craft.io. This could be Feedback Managers, Customer Success Managers, Delivery Managers, etc.