Plans and Pricing
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USD $
EUR €
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INR ₹
Essential
$
39
/mo
- For small product teams building a robust product plan
- Create product roadmaps
- Plan and prioritize your product work
- Define product specs
- Craft product strategy
- Integrate and sync with dev tools
- Manage your product team’s work
Unlimited contributors for free
Pro
Most Popular
$
89
/mo
- For growing product teams aiming to collaborate widely
- All features in Essential
- Unlimited contributors & viewers for free
- Plan capacity across teams
- Create a dedicated Feedback Portal
- Liveshare your product views across the company
- Create workspace and personal views
Enterprise
Let’s talk
Our team will be glad to assist
- For large organizations looking for added security and support
- All features in Pro
- On-premise Jira and Azure Devops integration
- SSO Integration and enforcement
- Multi-Factor Authentication
- Enterprise success plan
- Customizable ideation workflows
- Private cloud
- Enterprise support SLA
- Advanced license management
Digital Agency or software dev shop?
Use craft.io as an end-to-end product and dev platform
Early stage startup?
Find out if you qualify for our startup package
Have more questions? check out our FAQ
General
| Products and Users | Essential | Pro | Enterprise |
| Products | Unlimited | Unlimited | Unlimited |
| Unlimited Contributors & Viewers |  |
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Discovery
| Feedback and Ideas | Essential | Pro | Enterprise |
| Feedback Portal | |
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| Communicate with customers and internal stakeholders on feedback | |
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| Connect feedback to product features | |
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| Track and follow ideas | |
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| Custom branded portal (logo, URL) | |
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| Feedback form builder | |
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| Multiple feedback portals | |
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| Strategic Inputs | Essential | Pro | Enterprise |
| Competitor tracking | |
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| User personas | |
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| Manage Objective and Key Results | |
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Planning and Prioritization
| Prioritization | Essential | Pro | Enterprise |
| Product views: Table, Kanban, Timeline | |
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| Product workflow management | |
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| Create dependencies | |
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| Custom fields | |
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| Create and assign items to team members | |
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| Prioritization scoring | |
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| Story mapping | Essential | Pro | Enterprise |
| Define Epics and Stories with Story mapping | |
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| Divide stories into lanes | |
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| Color code Epics and Stories | |
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| Editor | Essential | Pro | Enterprise |
| Personas tied to stories | |
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| Cloud-based backlog updated in real-time | |
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| Sync stories to Jira | |
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| Time management | |
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| Connect designs and mockups to user stories | |
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| Annotate requirements on top of designs | |
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| Structured rich text editor | |
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| Export PRD | |
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| Auto sync from editor to development tools | |
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| Collaborative editing | |
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Roadmapping
| Roadmap | Essential | Pro | Enterprise |
| Set releases, objectives, key results and milestones | |
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| Create multiple swimlanes | |
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| Product-line view | |
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| View roadmaps on a timeline | |
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| View roadmaps as releases | |
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| Drag-and-drop items | |
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| Export to PDF | |
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| Assign items to objectives and key results | |
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| Roadmap LiveSharing | |
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Additional features
| Braindump – notes turn to stories! | Essential | Pro | Enterprise |
| Quickly capture what’s on your mind | |
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| Auto-convert notes to features and stories | |
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| Collaboration | Essential | Pro | Enterprise |
| Invite team members to collaborate | |
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| Manage user permission levels | |
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| Export and share product PDFs | |
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| Workflow management for teams | |
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| @ mention colleagues | |
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| Email notifications | |
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| LiveShare all Craft.io views | |
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| Integrations | Essential | Pro | Enterprise |
| Jira and Azure Devops integrations | |
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| Github, Gitlab, Pivotal Tracker integrations | |
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| Intercom integration | |
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| Dropbox, GDrive, integrations via Zapier | |
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| Security | Essential | Pro | Enterprise |
| Data encryption | |
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| Private cloud | |
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| Advanced license management | |
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| SSO Integration and enforcement | |
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| Service and support | Essential | Pro | Enterprise |
| Email- and Intercom-based support | |
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| Proactive onboarding for teams | |
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| Dedicated Customer Success Manager | |
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| Enterprise support SLA | |
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Frequently Asked Questions
Is my data really secure?
Craft is designed with multiple layers of protection, covering data transfer, encryption, network configuration, and application-level controls, all distributed across a scalable, secure infrastructure.
As a Multi-Tenant SaaS platform, we make sure the users’ data is secured and private. A user cannot see or access any of the other users’ data unless he/she is authorized to do so.
We ensure that no company can see another company’s data. This is the core of our obligation to Craft users.
For companies requiring enhanced security, we also offer data storage in a Private Cloud and SAML Single-Sign-On.
How do you backup my data?
Craft has a data recovery plan. Our databases are always replicated synchronously, so a quick recovery can be executed at any time. As an extra precaution, a snapshot of the databases is taken daily, to allow recovery in extreme conditions.
Can I cancel my account at any time?
We offer two account options. All of our Annual plans include a 20% discount, and can be terminated at the end of each contract year. Our Monthly plans can be terminated at any time. Cancellation for Monthly plans becomes effective at the end of the current billing month.
Can I change plans after I signed up?
Yes, you can switch from monthly to annual payments. Or from any type of plan to the other. If you need our help you can contact our support.
What plan do I get with the free trial?
Our free trial is for the Pro plan. When you finish your trial you can decide on which plan to continue with- Essential, Pro. Or perhaps you need the Enterprise plan.
What happens after my trial is over?
After the trial is over you can upgrade to a paid account and choose a plan that is the most suitable plan for your needs. In case there’s a gap between the end of your trial and the start of your upgraded plan, your data and integrations will remain intact unless notified otherwise.
What are Contributors?
Contributors are any team members who can view and/or comment on any unit built in craft.io (user story/epic/feature/roadmap). This might be a team member in UX/UI/R&D/Sales/CS/Management.
What is a Product Admin?
Product Admin is any team member who owns and manages a product or products on the platform. This could be a PM/CEO/VP Product/CPO, etc. Admins can view/add/remove Editors from using the product and can manage integrations.
What is a Product Editor?
Product Editor is any team member who owns and manages a product or products on the platform. This could be a PM/CEO/VP Product/CPO, etc. Editors can see who else is using the product and can view integrations, but cannot add new editors or change/add/remove integrations.
What is a Feedback Manager?
Feedback Manager is any team member who can edit and fully use the feedback manager section of Craft.io. This could be Feedback Managers, Customer Success Managers, Delivery Managers, etc.